Tag Archives: Employees

Jocko on Leadership: “Ownership Is the Most Valuable Compensation”

What motivates subordinates? A fat paycheck, stock options, maybe a free trip to Hawaii?

Perhaps. But on Monday’s Debrief podcast, Navy SEAL Commander and author Jocko Willink named another, more powerful inducement:

“Ownership is the most powerful compensation you can give a human being.”

People want control over their lives, including at work. So, rather than have subordinates execute your plan, Jocko favors giving them a goal and letting them figure out how they’ll get there on their own.

When a person gets a chance to come up with a plan themselves, they’ll find increasingly efficient ways to do it. After all, most of us like to think we’re smarter than the boss and should really be running things. This is our chance to prove it, and we’re unlikely to blow that chance.

What’s more, whether in the military or civilian world, subordinates are a lot more familiar with the nitty gritty of a certain job than the boss is. Leaving the details of a plan to them, with the boss just setting overall goals and then approving the plan to reach them, gives them more latitude to bring that experience to bear.

Finally, running things is fun! When it’s your little idea, you’re a lot more invested in it. So give your subordinates a chance to come up with plans themselves, rather than just waiting for instructions. You may be surprised how well they do.

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Restaurants’ Newest Struggle: Finding Workers

Reopened restaurants are finding it increasingly difficult to find workers:

Capacity restrictions and distancing requirements have drastically cut wages for workers like servers, who rely on tips to make up for an hourly wage at or near the federal tipped minimum of $2.13 in many parts of the country, prompting them to find better-paying work. Others shifted to better-paying jobs in fields that boomed while dining imploded, such as retail fulfillment, especially as companies like Amazon and Target pay or have raised hourly wages to $15.

The problem doesn’t just affect independent or higher-end establishments. Fast-food mega-chains like McDonald’s and Taco Bell are pushing to hire thousands of workers in an effort to reopen dining rooms, even holding drive-up spot interviews in parking lots.

More here.

If restaurants are beset by capacity restrictions and closures, impacting your tips, you may be reluctant to return. Especially if you’ve left for a job at, for example, an Amazon fulfillment center, which is never subject to those restrictions and pays a predictable wage. You’re also far more likely to get benefits working for a major company than a small restaurant, which is particularly relevant in the middle of a health crisis.

With e-commerce growing rapidly, I see little incentive for restaurant workers to return. Perhaps the industry will wind up permanently smaller, more automated, or both.

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Photo: “waiter” by zoetnet is licensed under CC BY 2.0